Connect with sophistication, power and efficiency
Our powerful auto dialer can distinguish between an answering machine and a live person answering, and deliver different messages to each.
If a live person answers, it can encourage them to press a number on their phone to provide feedback on customer satisfaction, learn more about a special offer, get connected immediately to a live agent, or 'opt out' from additional telephone contact. The results of your customers' feedback is displayed in an easy-to-use spreadsheet in real time.
The ideal tool for any kind of phone campaign
Perfect for sales promotion, event management, delivery notifications, volunteer management, debt collection, political campaigns, fundraising, emergency alert notifications, phone-tree communication, and more.
Whether you need to occasionally make a few hundred calls, or tens of thousands of calls per hour, the extraordinary scalability of Voicent Live's auto dialer will precisely meet your needs. And as your needs grow, Voicent Live will grow with you. Simply add additional lines to increase simultaneous calls and exponentially increase connections with customers.
Auto Dialing is as easy as 1-2-3
- Record a message using your own voice or type in a message for a computer-generated voice to read aloud
- Import your call list
- Start calling your customers with a single click.
But don't think this automation will be cold and impersonal. Auto Dialer can address each of your customers by name and provide them with specific information or special offers just for them. Nearly any aspect of your message can be customized for extraordinarily persuasive 1-to1 communication.
Designed to simplify
Managing your phone campaigns (setting start dates, calling times, etc.) is done with point-and-click ease. Best of all, Auto Dialer works seamlessly with other Voicent Live tools providing automated Customer Relationship Management, optimized Call Center efficiency, coordinated mobile SMS text marketing campaigns, customer-friendly Interactive Voice Recognition (IVR) menus and much more.