Voicent Live offers the ability to click an audio file which will be played to the live human or answering machine automatically, freeing up you to move on to your next lead.

To do this, follow the steps below.

1. Log-in to Voicent Live and navigate to your “Setup” -> “Account” -> “Click Audio” page.
2. Select “Upload Audio” to upload an audio file or record a new one.
3. Select the “Click to drop audio” and give it a name by selecting the “Add” button at the top right.
4. Log-out of the Agent Dashboard and log back in for the new audio file to appear.