Customer Acquisition Blog

Category Archives: Marketing Automation

The Difference Between Owning a CRM System and Using a CRM System

By voicentlive | Published November 6, 2014

Using a hosted CRM system is easy. Convincing your agents and employees to actually use is often another matter entirely. Failure to adopt is a real and common issue for businesses attempting to adopt CRM. Agents often ignore the new system and continue to do things the old way, with paper and pen, because they […]

Also posted in Cloud CRM, Sales Automation | | Comments Off

Closing Sales with Marketing Automation Tools

By voicentlive | Published October 31, 2014

  79 percent of leads never convert to sales. This can be largely attributed to failing to attract the right kind of leads, not identifying your best leads and most significant of all, failing to nurture your leads. With marketing automation tools you can ensure a much higher rate of success while never missing an […]

Also posted in Cloud Auto Dialer, Cloud Contact Center, Cloud CRM, Cloud IVR, Cloud Predictive Dialer | | Tagged , , , | Comments Off